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# | Subject | Status | Queue | Owner | Priority | |
---|---|---|---|---|---|---|
Requestor | Created | Told | Last Updated | Time Left | Depended On By | |
38010 | Bug in reports generation | new | RTIR | Nobody in particular | Low | |
2 months ago | 2 months ago | |||||
37924 | 'Incidents Processes' class applied globally | open | RTIR | Nobody in particular | Low | |
6 months ago | 6 months ago | 6 months ago | ||||
37747 | Bug Report RTIR 5 | open | RTIR | Nobody in particular | Low | |
2 years ago | 2 years ago | 2 years ago | ||||
35015 | RT-IR/Create.html does not support use of SetInitialCustomField | new | RTIR | Nobody in particular | Low | |
elacour@easter-eggs.com (Emmanuel Lacour) | 6 years ago | 6 years ago | ||||
33945 | Rapport LogRhythm | open | RTIR | Nobody in particular | Low | |
7 years ago | 7 years ago | |||||
33610 | RT FAILS TO INITIALIZE THE DATABASE | new | RTIR | Nobody in particular | Low | |
7 years ago | 7 years ago | |||||
33500 | RT-IR 4.0.1rc1 blows up System Configuration page. | new | RTIR | Nobody in particular | Low | |
7 years ago | 7 years ago | |||||
33130 | Deny link multiple incidents to one investigation from Investigation display page | new | RTIR | Nobody in particular | Low | |
8 years ago | 8 years ago | |||||
33129 | Requested feature: CreateInQueue.html | new | RTIR | Nobody in particular | Low | |
8 years ago | 8 years ago | |||||
33128 | ShowIncidents: not shows Unlink link on IR and Investigation display page | new | RTIR | Nobody in particular | Low | |
8 years ago | 8 years ago | |||||
33126 | EditCustomFields not work for “Select” type CustomFields on stable release RTIR 4.0.0 | new | RTIR | Nobody in particular | Low | |
8 years ago | 8 years ago | |||||
33041 | "use RT::IR::Test config => ..." generates config change ignored warnings | new | RTIR | Nobody in particular | Low | |
shawn (Shawn M Moore) | 8 years ago | 8 years ago | ||||
32786 | Issues with Reporting to see Classifications | new | RTIR | Nobody in particular | Low | |
8 years ago | 8 years ago | |||||
32739 | Hide Reply link on transactions in Incidents | new | RTIR | Nobody in particular | Low | |
shawn (Shawn M Moore) | 8 years ago | 8 years ago | ||||
32658 | IP Addresses in email | open | RTIR | Nobody in particular | Low | |
8 years ago | 8 years ago | 8 years ago | ||||
32585 | Some Lookup tools do not work | new | RTIR | Nobody in particular | Low | |
8 years ago | 8 years ago | |||||
32578 | Default Due for Queue doesn't work with Set to link on RTIR tickets | new | RTIR | Nobody in particular | Low | |
jbrandt (Jim Brandt) | 8 years ago | 8 years ago | ||||
32525 | Add support for custom roles in Incidents | new | RTIR | Nobody in particular | Low | |
shawn (Shawn M Moore) | 8 years ago | 8 years ago | #31731: RTIR 4.2.0 Release |
|||
32438 | Ignoring unchecked recipients when sending reply to all | open | RTIR | Nobody in particular | Medium | |
9 years ago | 7 years ago | |||||
32436 | Quick Resolve allows resolution of Incident tickets with child tickets in active states | new | RTIR | Nobody in particular | Low | |
jbrandt (Jim Brandt) | 9 years ago | 9 years ago | ||||
32413 | Add ShowRTIRMenu right | new | RTIR | Nobody in particular | Low | |
shawn (Shawn M Moore) | 9 years ago | 9 years ago | ||||
32259 | RTIR 4.0.1 Release | new | RTIR | Nobody in particular | Low | |
shawn (Shawn M Moore) | 9 years ago | 8 years ago | ||||
32202 | Port Rows per box and Reset page options from RT at a glance to RTIR | new | RTIR | Nobody in particular | Low | |
jbrandt (Jim Brandt) | 9 years ago | 9 years ago | ||||
32168 | Line up columns on Reply All page | new | RTIR | Nobody in particular | Low | |
jbrandt (Jim Brandt) | 9 years ago | 9 years ago | ||||
32163 | RTIR Charts page missing saved charts, plus other styling | new | RTIR | Nobody in particular | Low | |
jbrandt (Jim Brandt) | 9 years ago | 9 years ago | ||||
32021 | Automatically redirect from create popup no-JS fallback if there's only one queue | new | RTIR | Nobody in particular | Low | |
shawn (Shawn M Moore) | 9 years ago | 9 years ago | ||||
32018 | Fix "blocks is missing in %Lifecycles config" warning in 3.2.0->4.0.0 upgrade | new | RTIR | Nobody in particular | Low | |
shawn (Shawn M Moore) | 9 years ago | 9 years ago | ||||
32017 | Upgrade step to fix template descriptions referring to blocks | new | RTIR | Nobody in particular | Low | |
shawn (Shawn M Moore) | 9 years ago | 9 years ago | ||||
32016 | Upgrade step to fix "On Correspond Change Status of the Block" scrip name | new | RTIR | Nobody in particular | Low | |
shawn (Shawn M Moore) | 9 years ago | 9 years ago | ||||
31971 | Highlight current constituency under "Work with constituency" portlet | new | RTIR | Nobody in particular | Low | |
shawn (Shawn M Moore) | 9 years ago | 9 years ago | ||||
31944 | Make a best guess as the appropriate queue when creating new tickets | new | RTIR | Nobody in particular | Low | |
jbrandt (Jim Brandt) | 9 years ago | 9 years ago | ||||
31866 | Remove duplicate config options from RTIR_Config.pm | new | RTIR | Nobody in particular | Low | |
9 years ago | 9 years ago | |||||
31759 | Provide better user feedback when no incidents appear on /RTIR/Link/ToIncident and FromIncident | new | RTIR | Nobody in particular | Low | |
9 years ago | 9 years ago | |||||
31731 | RTIR 4.2.0 Release | new | RTIR | Nobody in particular | Low | |
shawn (Shawn M Moore) | 9 years ago | 8 years ago | ||||
31686 | Allow customizing RTIR lifecycles | open | RTIR | Nobody in particular | Low | |
shawn (Shawn M Moore) | 9 years ago | 9 years ago | 9 years ago | |||
31666 | Resolved Date not showing in RTIR | new | RTIR | Nobody in particular | Low | |
9 years ago | 9 years ago | |||||
31634 | Error searching based on CF with blank spaces in its name | open | RTIR | Nobody in particular | Low | |
9 years ago | 9 years ago | |||||
31627 | Bad behaviour when resolving an Incident? | open | RTIR | Nobody in particular | Low | |
9 years ago | 9 years ago | 9 years ago | ||||
31556 | Note RTIR dependency on GnuPG::Interface and related modules | new | RTIR | Nobody in particular | Low | |
jbrandt (Jim Brandt) | 10 years ago | 10 years ago | ||||
31298 | New logo | new | RTIR | Nobody in particular | Low | |
10 years ago | 9 years ago | |||||
31263 | Unify merge UI across RT and RTIR | new | RTIR | Nobody in particular | Low | |
shawn (Shawn M Moore) | 10 years ago | 10 years ago | ||||
31165 | Not able to save a Chart in RTIR | new | RTIR | Nobody in particular | Low | |
10 years ago | 10 years ago | |||||
31119 | Issue with correspond field ignore in RT-IR | new | RTIR | Nobody in particular | Medium | |
10 years ago | 10 years ago | |||||
31020 | make upgrade-database postgres failure | open | RTIR | Nobody in particular | Low | |
10 years ago | 10 years ago | 10 years ago | ||||
30924 | Lifecycle mapping between default and RTIR lifecycles | new | RTIR | Nobody in particular | Medium | |
10 years ago | 9 years ago | |||||
30749 | 'History' tab does not appear in RTIR | open | RTIR | Nobody in particular | Low | |
10 years ago | 10 years ago | 10 years ago | ||||
30508 | Bulk update in RTIR | open | RTIR | Nobody in particular | Medium | |
11 years ago | 11 years ago | 8 years ago | ||||
30281 | RTIR_SiteConfig.pm honored during tests | new | RTIR | Nobody in particular | Low | |
11 years ago | 11 years ago | |||||
30234 | Bad default restriction in bin/rt | new | RTIR | Nobody in particular | Low | |
11 years ago | 10 years ago | |||||
30081 | Extend RT's "New messages" feature to show new messages on linked tickets for RTIR | new | RTIR | Nobody in particular | Low | |
jbrandt (Jim Brandt) | 11 years ago | 11 years ago |