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#SubjectResolvedStatusBranch NameFixed in release
36993 Docs in RT_Config.html have bad link 5 days ago merged
37841 Support for certificates and a missing overlay call in RT::Crypt::SMIME 7 days ago merged 5.0/smime-decrypt-try-more-addresses
37712 REST API only shows "total" and "pages" when user is a superuser 2 weeks ago merged 5.0/rest2-transaction-pages

#SubjectStatusQueueOwnerPriority 
RequestorCreatedToldLast UpdatedTime LeftDepended On By
37840 .MSG attachment issue in RT 5.0.5 new RT Nobody in particular Medium  
2 weeks ago 2 weeks ago
37820 Using RT with Safari drops characters open RT Nobody in particular Medium  
8 weeks ago 8 weeks ago 8 weeks ago
37813 login RT 5.0.5 resolved RT Nobody in particular Medium  
9 weeks ago 9 weeks ago
37812 gpg page - permissions request open RT Nobody in particular Medium  
2 months ago 8 weeks ago 8 weeks ago
37798 RT::Users::WhoHaveRoleRight does not support Role with a group as target open RT Nobody in particular Medium  
elacour@easter-eggs.com (Emmanuel Lacour) 3 months ago 3 months ago
37790 Uneasy about an unknown charge on my account connected to your website - appreciate your insight open RT Nobody in particular Medium  
3 months ago 3 months ago
37785 rt-setup-database upgrade requires unnecessary user-level access to the DB new RT Nobody in particular Medium  
3 months ago 3 months ago
37771 (No subject) new RT Nobody in particular Medium  
4 months ago 4 months ago
37716 RT::Handle::SimpleQuery DB error handling a bit simplistic new RT Nobody in particular Medium  
6 months ago 6 months ago
37702 rt-fulltext-indexer - Attempt to call undefined import method new RT Nobody in particular Medium  
6 months ago 6 months ago
37693 Chart/nickname error bug new RT Nobody in particular Medium  
7 months ago 7 months ago
37685 RT message has lines too long for transport new RT Nobody in particular Medium  
7 months ago 7 months ago
37676 rt 5.0.4 search order problem (for non RT admins) open RT Nobody in particular Medium  
8 months ago 8 months ago
37650 test ticket open RT Nobody in particular Medium  
sunnavy 10 months ago 10 months ago
37629 Expose documentation within web interface open RT Nobody in particular Medium  
10 months ago 10 months ago 10 months ago
37624 Dashboards are not showing correctly in emails since 5.0.4 new RT Nobody in particular Medium  
11 months ago 11 months ago
37620 RT 5.0.4 upgrade new RT Nobody in particular Medium  
11 months ago 11 months ago
37615 HTML::Gumbo problem new RT Nobody in particular Medium  
11 months ago 11 months ago
37611 Changing user password through API results in an error new RT Nobody in particular Medium  
11 months ago 11 months ago
37610 rt-passwd incorrect exit code new RT Nobody in particular Medium  
11 months ago 11 months ago
37598 When using an HTML signature, empty ticket updates still send email new RT Nobody in particular Medium  
ronaldo (Ronaldo Richieri) 12 months ago 12 months ago
37571 Error emails sent with "From: <>" resolved RT Nobody in particular Medium  
1 year ago 1 year ago 1 year ago
37550 RT Query Builder ("new search") starts very slowly for ordinary users. new RT Nobody in particular Medium  
1 year ago 1 year ago
37549 LDAP, AD RT-5.0.3 open RT Nobody in particular Medium  
1 year ago 1 year ago 1 year ago
37532 Cache/save form fields new RT Nobody in particular Medium  
1 year ago 1 year ago
37509 Unable to connect to Oracle Pluggable Databases via SERVICE_NAME open RT Nobody in particular Medium  
1 year ago 1 year ago 1 year ago
37503 (No subject) new RT Nobody in particular Medium  
1 year ago 1 year ago
37487 wsgetmail hangs on specific messages open RT Nobody in particular Medium  
1 year ago 1 year ago
37472 Problem with upgrade rt with long history (with solution) open RT Nobody in particular Medium  
2 years ago 2 years ago
37465 Re: [rt.bestpractical.com #37358] LDAP authentication: error with non-existent users creates user enumeration vulnereability new RT Nobody in particular Medium  
2 years ago 2 years ago
37452 Sorting broken for self service landing page open RT Nobody in particular Medium  
2 years ago 2 years ago 2 years ago
37447 fixdeps should exit early on error open RT Nobody in particular Medium  
2 years ago 2 years ago
37445 Convert URLs to local tickets/assets to internal links new RT Nobody in particular Medium  
2 years ago 2 years ago
37443 Owner method in RT::Asset broken if AssetMultipleOwner set new RT Nobody in particular Medium  
2 years ago 2 years ago
37422 S/MIME tests (and support?) broken wth OpenSSL 3.0 open RT Nobody in particular Medium  
2 years ago 2 years ago 2 years ago
37411 Perl 5.36 breaks RT open RT Nobody in particular Medium  
2 years ago 2 years ago
37396 Bug to get ticket links in RTIR Menu open RT Nobody in particular Medium  
2 years ago 2 years ago 2 years ago
37345 FriendlyFromLineFormat ignored on transaction forward new RT Nobody in particular Medium  
2 years ago 2 years ago
37338 Suppose I found an error in Web.pm LogRecordedSQLStatements open RT Nobody in particular Medium  
2 years ago 2 years ago 2 years ago
37331 Missing uri() method in Dashboard::FakeRequest package for Dashboard mailer open RT Nobody in particular Medium  
2 years ago 2 years ago 2 years ago
37326 Have a default callback in <%INIT> in Ticket/History.html new RT Nobody in particular Medium  
2 years ago 2 years ago
37322 RT sends embdeded images in NotifyOwner template but no mime boundries for images are present new RT Nobody in particular Medium  
2 years ago 2 years ago
37321 rt-setup-database script throw a permission error if it cannot read configuration files new RT Nobody in particular Medium  
2 years ago 2 years ago
37309 RT-IR 5.0.1 seems to be not compatible avec MyRT changes in RT 5.0.2 open RT Nobody in particular Medium  
elacour@easter-eggs.com (Emmanuel Lacour) 2 years ago 2 years ago 2 years ago
37291 Linking ticket to asset changes ticket title open RT Nobody in particular Medium  
2 years ago 2 years ago 2 years ago
37262 Possible bug in rt-crontool with multiple Actions open RT Nobody in particular Medium  
3 years ago 3 years ago
37253 Ticket/ModifyPeople.html does not chech user access new RT Nobody in particular Medium  
3 years ago 3 years ago
37247 Reminder creation lacks input validation and silently drops creates open RT Nobody in particular Medium  
3 years ago 3 years ago
37245 RT::Shredder module and $Organization with a dash resolved RT Nobody in particular Medium  
3 years ago 3 years ago 3 years ago
37232 $Organization used in Message-Id which can violate rfc5322 depending on what user sets new RT Nobody in particular Medium  
3 years ago 3 years ago