This RT instance is for bug reports or feature requests only. For a clean RT instance to test drive, see demo.bestpractical.com
For community assistance, you can post to our forum. We also offer professional support and services for RT and RTIR. Send email to sales@bestpractical.com for more information.
#SubjectResolvedStatusBranch NameFixed in release
37377 Error when viewing assets using the Self Service portal 10 days ago merged 5.0/fix-selfservice-asset-display-actions

#SubjectStatusQueueOwnerPriority 
RequestorCreatedToldLast UpdatedTime LeftDepended On By
37422 S/MIME tests (and support?) broken wth OpenSSL 3.0 open RT Nobody in particular Medium  
9 days ago 5 days ago 5 days ago
37411 Perl 5.36 breaks RT open RT Nobody in particular Medium  
5 weeks ago 5 weeks ago
37396 Bug to get ticket links in RTIR Menu open RT Nobody in particular Medium  
7 weeks ago 7 weeks ago 7 weeks ago
37386 AYUDA new RT Nobody in particular Medium  
2 months ago 2 months ago
37360 Typos in a template distributed with RT5 new RT Nobody in particular Medium  
3 months ago 3 months ago
37345 FriendlyFromLineFormat ignored on transaction forward new RT Nobody in particular Medium  
4 months ago 4 months ago
37338 Suppose I found an error in Web.pm LogRecordedSQLStatements open RT Nobody in particular Medium  
5 months ago 5 months ago 5 months ago
37337 Fw: JOBS new RT Nobody in particular Medium  
5 months ago 5 months ago
37331 Missing uri() method in Dashboard::FakeRequest package for Dashboard mailer open RT Nobody in particular Medium  
5 months ago 4 months ago 4 months ago
37326 Have a default callback in <%INIT> in Ticket/History.html new RT Nobody in particular Medium  
5 months ago 5 months ago
37322 RT sends embdeded images in NotifyOwner template but no mime boundries for images are present new RT Nobody in particular Medium  
6 months ago 6 months ago
37321 rt-setup-database script throw a permission error if it cannot read configuration files new RT Nobody in particular Medium  
6 months ago 6 months ago
37309 RT-IR 5.0.1 seems to be not compatible avec MyRT changes in RT 5.0.2 open RT Nobody in particular Medium  
elacour@easter-eggs.com (Emmanuel Lacour) 7 months ago 7 months ago 7 months ago
37297 sbin/rt-server.fcgi can't handle SIGPIPEs open RT Nobody in particular Medium  
7 months ago 5 months ago 5 months ago
37295 🎁 Last-minute shoppers are (finally) here new RT Nobody in particular Medium  
7 months ago 7 months ago
37291 Linking ticket to asset changes ticket title open RT Nobody in particular Medium  
7 months ago 7 months ago 7 months ago
37289 Yasar91 open RT Nobody in particular Medium  
7 months ago 7 months ago
37262 Possible bug in rt-crontool with multiple Actions open RT Nobody in particular Medium  
8 months ago 8 months ago
37253 Ticket/ModifyPeople.html does not chech user access new RT Nobody in particular Medium  
9 months ago 9 months ago
37247 Reminder creation lacks input validation and silently drops creates open RT Nobody in particular Medium  
9 months ago 9 months ago
37245 RT::Shredder module and $Organization with a dash resolved RT Nobody in particular Medium  
9 months ago 9 months ago 9 months ago
37232 $Organization used in Message-Id which can violate rfc5322 depending on what user sets new RT Nobody in particular Medium  
10 months ago 10 months ago
37228 Incoming signed Email: parse Email-address new RT Nobody in particular Medium  
10 months ago 10 months ago
37217 Old message not included when replying to a ticket new RT Nobody in particular Medium  
11 months ago 11 months ago
37215 All correspondence encrypted if incoming mail is encrypted new RT Nobody in particular Medium  
11 months ago 11 months ago
37196 Bug in text version of generated emails open RT Nobody in particular Medium  
12 months ago 12 months ago
37194 $MaxAttachmentSize description in RT_Config.pm is misleading new RT Nobody in particular Medium  
12 months ago 12 months ago
37190 Create new custom field type with RT users as values open RT Nobody in particular Medium  
12 months ago 12 months ago 12 months ago
37188 Query builder for "no value" generates bad SQL with "matches" new RT Nobody in particular Medium  
12 months ago 12 months ago
37186 Possible bug in rt-extension-rest2 documentation new RT Nobody in particular Medium  
1 year ago 1 year ago
37179 Print stylesheet for tickets new RT Nobody in particular Medium  
1 year ago 1 year ago
37171 templates.pod refers to nonexistent DueAsString new RT Nobody in particular Medium  
brett (Brett Smith) 1 year ago 1 year ago
37169 Include /etc/os-release on the system config page when available new RT Nobody in particular Medium  
brett (Brett Smith) 1 year ago 1 year ago
37161 DB columns type changes in upgrade 4.5.4 and 4.5.8 should be optionnals new RT Nobody in particular Medium  
elacour@easter-eggs.com (Emmanuel Lacour) 1 year ago 1 year ago
37116 Show details of attachnments when "showing" the recorded outgoing email new RT Nobody in particular Medium  
1 year ago 1 year ago
37094 Add ability to add after hours auto respnse new RT Nobody in particular Medium  
1 year ago 1 year ago
37084 error on clean install resolved RT Nobody in particular Medium  
1 year ago 1 year ago
37082 "Select one value" type custom fields do not have a default when applied to Queues but do for Tickets new RT Nobody in particular Medium  
1 year ago 1 year ago
37075 RT 5.0.1: Report titles are not translated new RT Nobody in particular Medium  
1 year ago 1 year ago
37074 RT5.0.1 - Change status on correspond/comment (REST API) resolved RT Nobody in particular Medium  
1 year ago 1 year ago
37066 Bug: Creating auth tokens is not possible when using LDAP-Auth on RT >= 5.0.0 open RT Nobody in particular Medium  
1 year ago 1 year ago
37050 REST2 Fix response for stale session cookie open RT Nobody in particular Medium  
1 year ago 1 year ago
37047 BUG: Stuck sessions table lock (Oracle 12c + RT5) new RT Nobody in particular Medium  
1 year ago 1 year ago
37042 Error during compilation of /opt/rt5/share/html/Elements/SelectTimezone open RT Nobody in particular Medium  
1 year ago 1 year ago
37035 RT5 strips line breaks on reply to ticket created programmatically open RT Nobody in particular Medium  
2 years ago 2 years ago 2 years ago
37022 RT5 "create new ticket" new RT Nobody in particular Medium  
2 years ago 2 years ago
36925 RT 5.0.0 SavedSearches in dashboards open RT Nobody in particular Medium  
2 years ago 2 years ago 2 years ago
36908 Add a menu for direct access to saved charts open RT Nobody in particular Medium  
elacour@easter-eggs.com (Emmanuel Lacour) 2 years ago 2 years ago
36902 Simple search on "any" crash open RT Nobody in particular Medium  
elacour@easter-eggs.com (Emmanuel Lacour) 2 years ago 2 years ago 8 months ago
36892 RT5: some bootstrap strings aren't translated to user/browser language new RT Nobody in particular Medium  
elacour@easter-eggs.com (Emmanuel Lacour) 2 years ago 2 years ago