For community assistance, you can post to our forum. We also offer professional support and services for RT and RTIR. Send email to sales@bestpractical.com for more information.
| # | Subject | Resolved | Status | Branch Name | Fixed in release |
|---|---|---|---|---|---|
| 38115 | Web requests to RT referred from android slack get 500s | 11 days ago | merged | 5.0/android-referer |
| # | Subject | Status | Queue | Owner | Priority | |
|---|---|---|---|---|---|---|
| Requestor | Created | Told | Last Updated | Time Left | Depended On By | |
| 38154 | A new article publication on bestpractical.com | new | RT | Nobody in particular | Medium | |
| 43 hours ago | 43 hours ago | |||||
| 38152 | RT 6.0.2 Articles | new | RT | Nobody in particular | Medium | |
| 5 days ago | 5 days ago | |||||
| 38149 | API permissions not consistent with user permissions | open | RT | Nobody in particular | Medium | |
| 11 days ago | 11 days ago | 4 days ago | ||||
| 38146 | Found something interesting about your security | new | RT | Nobody in particular | Medium | |
| 14 days ago | 14 days ago | |||||
| 38143 | RT 5 wysiwyg editor not working in Firefox 148+ | open | RT | Nobody in particular | Medium | |
| 3 weeks ago | 3 weeks ago | |||||
| 38139 | [REST2] Somme resources are missing next_page | new | RT | Nobody in particular | Medium | |
| 5 weeks ago | 5 weeks ago | |||||
| 38137 | Article publication on bestpractical.com | new | RT | Nobody in particular | Medium | |
| 7 weeks ago | 7 weeks ago | |||||
| 38135 | Bug in QueueSummaryByLifecycle | new | RT | Nobody in particular | Medium | |
| 7 weeks ago | 7 weeks ago | |||||
| 38130 | [KTK #789434] RT-Migration v44 to v6 - Custom Fields don't hide | new | RT | Nobody in particular | Medium | |
| 8 weeks ago | 8 weeks ago | |||||
| 38126 | Articles "Recently Update" and "Newest" are swapped | open | RT | Nobody in particular | Medium | |
| 9 weeks ago | 9 weeks ago | |||||
| 38121 | Frontend bug - Permalink | merged | RT | Nobody in particular | Medium | |
| 2 months ago | 9 weeks ago | 9 weeks ago | ||||
| 38107 | ExternalAuth not working with MySQL Database with SSL requested | new | RT | Nobody in particular | Medium | |
| 3 months ago | 3 months ago | |||||
| 38106 | rt 6.0.2: "RENAME COLUMN" is used but that's unsupported query on mysql 5 | open | RT | Nobody in particular | Medium | |
| 3 months ago | 3 months ago | |||||
| 38095 | User privilege state becomes inconsistent after merging users | open | RT | Nobody in particular | Medium | |
| 4 months ago | 4 months ago | 4 months ago | ||||
| 38076 | Some tests fail with WWW::Mechanize 2.20 | merged | RT | Nobody in particular | Medium | |
| 5 months ago | 5 months ago | |||||
| 38069 | RT Doesn't properly handle 'Auto-Submitted' mail header | new | RT | Nobody in particular | Medium | |
| 5 months ago | 5 months ago | |||||
| 38061 | rt-6.x: full text search broken for non-ascii characters | open | RT | Nobody in particular | Medium | |
| 6 months ago | 6 months ago | 6 months ago | ||||
| 38041 | Compatibility of rt-authen-oauth2 Plugin with RT 6.0. | open | RT | Nobody in particular | Medium | |
| 8 months ago | 7 months ago | 7 months ago | ||||
| 38040 | rt-importer fails importing db from rt5 export to rt6 - null value in column "lookuptype" of relation "scrips" violates not-null constraint | open | RT | Nobody in particular | Medium | |
| 9 months ago | 9 months ago | |||||
| 38038 | Uncaught TypeError when trying to include an article on ticket reply | open | RT | Nobody in particular | Medium | |
| 9 months ago | 9 months ago | 8 months ago | ||||
| 38037 | Upgrade from 5.0.8 to 6.0.0 gives three errors | resolved | RT | Nobody in particular | Medium | |
| 9 months ago | 8 months ago | 8 months ago | ||||
| 38025 | htmx-get in Header omits $WebPath | open | RT | Nobody in particular | Medium | |
| 10 months ago | 8 months ago | 8 months ago | ||||
| 37999 | share/static/RichText/skins/bootstrapck/.temp in Request tracker sources | open | RT | Nobody in particular | Medium | |
| 1 year ago | 12 months ago | |||||
| 37988 | Bug in REST2 API /queues/all on RT 5.0.7 | open | RT | Nobody in particular | Medium | |
| 1 year ago | 9 months ago | |||||
| 37966 | Consider a configuration option for the list of attachment content types to force as a download | open | RT | Nobody in particular | Medium | |
| 1 year ago | 1 year ago | 1 year ago | ||||
| 37964 | Quote folding problems with messages from "Outlook on the Web" (OWA) mail client | new | RT | Nobody in particular | Medium | |
| 1 year ago | 1 year ago | |||||
| 37960 | RT process core-dumped with enabled quote folding | new | RT | Nobody in particular | Medium | |
| 1 year ago | 1 year ago | |||||
| 37936 | Bug Report - Query Builder != (isn't) search parameter issue | new | RT | Nobody in particular | Medium | |
| 1 year ago | 5 months ago | |||||
| 37933 | Improve debug logging when a ticket is not successfully loaded | open | RT | Nobody in particular | Medium | |
| 1 year ago | 1 year ago | |||||
| 37918 | continued, serious accessibility problems for screen reader users | open | RT | Nobody in particular | Medium | |
| 1 year ago | 1 year ago | 1 year ago | ||||
| 37881 | Missing "Create" and "Link" icons after modifying %LinkedQueuePortlets | open | RT | Nobody in particular | Medium | |
| 2 years ago | 1 year ago | |||||
| 37865 | RT::Scrip man page says AddToObject() method has a Template parameter, but that breaks code | new | RT | Nobody in particular | Medium | |
| 2 years ago | 2 years ago | |||||
| 37853 | Searching for set/unset dates not supported, and not documented | open | RT | Nobody in particular | Medium | |
| 2 years ago | 2 years ago | |||||
| 37840 | .MSG attachment issue in RT 5.0.5 | new | RT | Nobody in particular | Medium | |
| 2 years ago | 2 years ago | |||||
| 37820 | Using RT with Safari drops characters | open | RT | Nobody in particular | Medium | |
| 2 years ago | 2 years ago | 2 years ago | ||||
| 37813 | login RT 5.0.5 | resolved | RT | Nobody in particular | Medium | |
| 2 years ago | 2 years ago | |||||
| 37812 | gpg page - permissions request | open | RT | Nobody in particular | Medium | |
| 2 years ago | 2 years ago | 2 years ago | ||||
| 37798 | RT::Users::WhoHaveRoleRight does not support Role with a group as target | open | RT | Nobody in particular | Medium | |
| 2 years ago | 2 years ago | |||||
| 37790 | Uneasy about an unknown charge on my account connected to your website - appreciate your insight | open | RT | Nobody in particular | Medium | |
| 2 years ago | 2 years ago | |||||
| 37785 | rt-setup-database upgrade requires unnecessary user-level access to the DB | new | RT | Nobody in particular | Medium | |
| 2 years ago | 2 years ago | |||||
| 37716 | RT::Handle::SimpleQuery DB error handling a bit simplistic | new | RT | Nobody in particular | Medium | |
| 2 years ago | 2 years ago | |||||
| 37702 | rt-fulltext-indexer - Attempt to call undefined import method | merged | RT | Nobody in particular | Medium | |
| 2 years ago | 12 months ago | 12 months ago | ||||
| 37693 | Chart/nickname error bug | new | RT | Nobody in particular | Medium | |
| 2 years ago | 2 years ago | |||||
| 37685 | RT message has lines too long for transport | new | RT | Nobody in particular | Medium | |
| 3 years ago | 3 years ago | |||||
| 37676 | rt 5.0.4 search order problem (for non RT admins) | open | RT | Nobody in particular | Medium | |
| 3 years ago | 3 years ago | |||||
| 37629 | Expose documentation within web interface | open | RT | Nobody in particular | Medium | |
| 3 years ago | 3 years ago | 3 years ago | ||||
| 37624 | Dashboards are not showing correctly in emails since 5.0.4 | new | RT | Nobody in particular | Medium | |
| 3 years ago | 3 years ago | |||||
| 37620 | RT 5.0.4 upgrade | new | RT | Nobody in particular | Medium | |
| 3 years ago | 3 years ago | |||||
| 37615 | HTML::Gumbo problem | new | RT | Nobody in particular | Medium | |
| 3 years ago | 3 years ago | |||||
| 37611 | Changing user password through API results in an error | new | RT | Nobody in particular | Medium | |
| 3 years ago | 3 years ago |