RT is an open source issue tracking and workflow platform. This site is a free resource for RTUsers. Use it to UpdateTheWiki, post your hints, tricks, tips and tools built around RT from http://www.bestpractical.com/. If you currently use RT, please head over to RTUsers and add yourself and your organization to the user list.

Announcements

• New recommended update, RT 3.8.1, to current RT 3.8 release series
• RT Public Training Session, October 24th 2008, San Francisco, CA
• RT Public Training Session, November 24 2008, Madrid, Spain

Sections

• FAQ, FindingAnswersAboutRT
• HowToHelp

• UserManual
• InstallationGuides
• Documentation

• Extensions
• Contributions
• Patches

• RTIR RT for Incident Response
• RTFM RT FAQ Manager

• InThePress
• RTHistory

• RTGlossary
• Translation
• Demo

Common problems

• CantLocateObject - Can't locate object method "new" via package "RT::Handle" at rt3/lib/RT.pm
• NoConnectionToSyslog - no connection to syslog
• NoRecipFound - No recipients found. Not sending
• See also FAQ

Wish lists

• WishList - wish list for the !RT
• WikiWishList - wish list for this wiki
• RT3StatisticsPackageWishList

If you need assistance on using a Kwiki first, check out KwikiHelpIndex (probably what you're looking for are the KwikiFormattingRules).

If you are a Chinese speaker, you can click CNEdition to find the Chinese Edition.